Our Insights


Human + machine: A new era of automation in manufacturing

– New technologies are opening a new era in automation for manufacturers—one in which humans and machines will increasingly work side by side.

Customer experience

Customer Experience

More insight into creating competitive advantage by putting customers first and managing their journeys.

Lean management

The work of leaders in a lean management enterprise

The work of leaders in a lean management enterprise

Learn what successful lean leaders do to integrate new technologies and approaches, and to ensure that the practices that support continuous improvement also improve continuously.

Featured publication

Unlocking Industrial Resource Productivity

Unlocking Industrial Resource Productivity

– This e-book examines five core beliefs to increase profits through energy, material, and water efficiency.

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Seven rules for spinning analytics straw into golden results

– While IoT-enabled advanced analytics could be worth trillions to manufacturers, turning insights into outcomes requires more than... just the right technology.

The art of project leadership: Delivering the world’s largest projects

– Four mind-sets and eight leadership practices distinguish successful leaders of ultralarge projects.

Additive manufacturing: A long-term game changer for manufacturers

– To get the most out of additive manufacturing, companies need to think beyond prototyping and understand what the technology means... for production.

Automation, robotics, and the factory of the future

– Cheaper, more capable, and more flexible technologies are accelerating the growth of fully automated production facilities. The... key challenge for companies will be deciding how best to harness their power.

We are living in a digitally disrupted world

– Will the inundation of digital data power your business, or wash it away?

Global growth, local roots: The shift toward emerging markets

– New markets will drive growth in demand for manufactured goods in coming decades. To meet it, companies must innovate at the local... level.

The great remake: Manufacturing for modern times

– For manufacturers, modern times require not only modern methods but also a modern take on performance insights that have endured... for decades.

How benchmarking can improve cost competitiveness in steel

– Many debate the relevance of benchmarking in the steel industry. But disciplined application has helped some producers identify... improvements of up to 10 percent of the cost base.

Manufacturing: Analytics unleashes productivity and profitability

– High uncertainty and low growth have already forced manufacturers to squeeze every asset for maximum value. The next target is... their own data.

Why innovative products aren’t enough for a successful pharma launch

– In a tough launch environment, four executives share insights on how to set your company apart—with a laser focus on patients,... an agile approach, and an engaged organization.

Advancing lean leadership

– Transforming an organization’s performance usually means changing its culture—and that means its leaders must change how they... lead.


Operations extranet

Operations Extranet

Our extranet provides distinctive operations knowledge and access to a network of operations professionals at leading companies around the globe. Free access is granted to existing and potential clients.

Connect with our Operations Practice