Digital Insights

How to avoid the pitfalls of IT crowdsourcing to boost speed, find talent, and reduce costs

Crowdsourcing is emerging as an important capability for companies modernizing IT. Businesses that do it best follow five important principles.
How to avoid the pitfalls of IT crowdsourcing to boost speed, find talent, and reduce costs
Article - McKinsey Quarterly

Is the Solow Paradox back?

– Digitization isn’t stimulating productivity growth—yet.
Article

Six digital growth strategies for banks

– Banks that know where to look can find new sources of untapped value.
Interactive - McKinsey Quarterly

Five Fifty: Insecurity

– Trojan-infested botnets. Distributed denials of service. Credential stuffing attacks. How secure is your company in an age of... cybercrime?
Article

Ten red flags signaling your analytics program will fail

– Struggling to become analytics-driven? One or more of these issues is likely what’s holding your organization back.

Digital blog

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Featured Publications

Issue

Winning in digital ecosystems

– The industry landscape is going through an upheaval as digital ecosystems take shape. This issue of Digital McKinsey Insights... looks at how companies will need to embrace new relationships and ways of collaborating.
Collection

Digital Reinvention: Unlocking the ‘how’

– A selection of our latest thinking on how companies can carry out successful digital reinventions
Collection

Introducing the next-generation operating model

– A collection of articles that builds on Digital McKinsey's longstanding experience in digital and lean management transformation... at scale, with a focus on newer thinking and developments in digital services and operations.

Trending topics

Article

Long tail, big savings: Digital unlocks hidden value in procurement

– Until recently, many companies thought it was futile to try to extract savings from the low-volume purchases in “tail spend.” New technologies are changing the equation.
Article

Cloud adoption to accelerate IT modernization

– The cloud is a means, not an end. Success in modernizing IT through the cloud is driven by a complete standardization and automation... strategy.
Interview

How to build a data-first culture for a digital transformation

– Getting better data is key to eliminating the unknowns of a digital transformation. At Sprint, as CDO Rob Roy explains, leaders... called for a new company culture that put data first.
Interactive - McKinsey Quarterly

Five Fifty: Platform plays

– Platforms are the favored operating model of seven of the world’s 12 largest corporations. So why have so few old-line companies... followed suit?
Article - McKinsey Quarterly

Competing in a world of digital ecosystems

– New players and blurring sector borders are starting to influence the competitive outlook in a wide range of industries. Here’s... a close-in look at changes afoot in automobiles and banking.

Industry perspectives

Article

Digital-experience design for the field workforce

– By focusing on valuable and meaningful workforce experiences, utilities can move from incremental improvements to transformative ones.
Article - McKinsey Quarterly

Resetting the cost base

– Technology is creating opportunities and threats for the supplies of traditional industries from utilities to pulp and paper to construction.
Report

The rail sector’s changing maintenance game

– How can rail operators and OEMs benefit from the disruption brought on by digitization?

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MORE INSIGHTS

Blog post

Time for an EX intervention?

– Mark our words: Employee experience is the new evolution from employee engagement for defining how companies... should interact with their people.
Blog post

Employee experience: essential to compete

– A growing number of organizations suddenly are into employee experience. They’re discarding the stiff, outdated term human... resources and many have even replaced chief human resources officer with chief employee experience officer.
Interactive - McKinsey Quarterly

Five fifty: Real-world AI

– Unsure where or how AI applies to your company? McKinsey Global Institute found over 400 real-life examples where AI can improve... longstanding business challenges.
Article

Winning the cost battle: Success factors in digital transformations for energy retailers

– As the battle for profitability increases, energy retailers are embarking on digital transformations to lower costs.
Article

An SEK 850 billion digital opportunity for Sweden

– If Sweden can fulfill its digitization potential by taking advantage of six important technological trends, it could generate... SEK 850-1,400 billion per year by 2025.
Report

Transforming our jobs: automation in Hungary

– With the arrival of the automation era, governments and businesses face a new, albeit challenging, opportunity to accelerate economic... growth. At a global level, automation has the potential to create value at a time when productivity is weakening and the working-age population is shrinking. In Hungary, automation offers a remedy for the rising labor and productivity challenges. At the same time, automation’s ability to disrupt labor forces, and the complexities involved in implementing automated technologies, could hamper its adoption.
Article

The secret to making it in the digital sales world: The human touch

– Successful B2B sales teams strike the human-digital balance customers want in three core areas: speed, transparency, and expertise.
Report

How investors can support entrepreneurship in the Middle East and North Africa

– The potential for entrepreneurship in the region is high, based on digital consumption and a startling increase in investment... funding for start-ups.
Article

The revival of customer loyalty: How regulated utilities can reshape customer engagement

– With customer expectations rising and new technologies emerging, constant renewal of customer transformations can never be over.
Article

Breaking away: The secrets to scaling analytics

– A handful of the world’s companies have cracked the code on embedding analytics into every layer of their organizations.
Interactive - McKinsey Quarterly

Five Fifty: Digital lipstick

– As digital technology erodes profit and revenue growth, why aren’t companies responding with bold strategies?
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