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How artificial intelligence can deliver real value to companies

June 2017—Companies new to the space can learn a great deal from early adopters who have invested billions into AI and are now beginning to reap a range of benefits.
How artificial intelligence can deliver real value to companies

From the McKinsey Quarterly

Article - McKinsey Quarterly

What AI can and can’t do (yet) for your business

– Artificial intelligence is a moving target. Here’s how to take better aim.
Interview - McKinsey Quarterly

Data as jet fuel: An interview with Boeing’s CIO

– It isn’t always comfortable, but data analytics is helping Boeing reach new heights.
Article - McKinsey Quarterly

Where is technology taking the economy?

– We are creating an intelligence that is external to humans and housed in the virtual economy. This is bringing us into a new economic... era—a distributive one—where different rules apply.
Article - McKinsey Quarterly

Using people analytics to drive business performance: A case study

– A quick-service restaurant chain with thousands of outlets around the world is using data to drive a successful turnaround, increase... customer satisfaction, and grow revenues.

Featured publication

Collection

Analytics comes of age

– Analytics and artificial intelligence are reshaping organizations and the entire business landscape. Learn how to capture the value by embedding them in your business.

NEW USE CASES

Article

AI in storytelling: Machines as cocreators

– Computers don’t cry during sad stories, but they can tell when we will.
Survey

Fueling growth through data monetization

– A new survey finds that many companies are launching data-focused businesses. But few have achieved significant financial impact,... which requires the right combination of strategy, culture, and organization.
Report

How to improve student educational outcomes: New insights from data analytics

– By applying advanced analytics and machine learning, we have identified factors that play a critical role in student achievement.
Article - McKinsey Quarterly

Pushing manufacturing productivity to the max

– Advanced analytics and lower-cost computing give companies a powerful tool for managing profitability on an hourly basis.

Expert views

Podcast

Artificial intelligence in business: Separating the real from the hype

– The potential for AI to infuse business and value chains across various industries is greater than ever before—but where should executives start?
Interview - McKinsey Quarterly

A machine-learning approach to venture capital

– In this interview, Hone Capital managing partner Veronica Wu describes how her team uses a data-analytics model to make better... investment decisions in early-stage start-ups.
Video

Ask the AI experts: What advice would you give to executives about AI?

– As executives consider where artificial intelligence can unlock business value, they’ll need to cut through the hype and find... talent with both technical and business acumen.
Interview

Automation at scale is driving transformative change across insurance

– Advances in robotics, cognition, artificial intelligence, and machine learning are ushering in a new era of automation. Machines... can now match or outperform humans across a range of activities in a number of industries, including insurance.
Video

What next for blockchain?

– The conversation around blockchain is changing. We’re only now starting to understand this technology’s full potential, says one... executive.

Organizing for Success

Blog post

What every CEO needs to know to succeed with AI

– Senior executives can jump-start their AI journeys by considering these ten critical issues.
Article - McKinsey Quarterly

Making data analytics work for you—instead of the other way around

– Does your data have a purpose? If not, you’re spinning your wheels. Here’s how to discover one and then translate it into action.
Article

Advanced analytics: Nine insights from the C-suite

– Conversations with hundreds of business leaders reveal nine ways that they are—and are not—adapting to the analytics... revolution.

INDUSTRY PERSPECTIVES

Article

A virtuous cycle for growth: Finding profit after the initial sale

– Advanced analytics can extend the profit life cycle for carmakers who know how to use it.
Article

An analytics approach to debiasing asset-management decisions

– Asset managers can find a competitive edge in debiasing techniques—accelerated with advanced analytics.
Article

Advanced analytics in hospitality

– Digital technologies are creating value and rearranging roles in the travel industry. Here’s how industry leaders are profiting... from the change.
Article

The road to artificial intelligence in mobility—smart moves required

– Is AI all hype? No. But automotive OEMs need to take five steps to overcome challenges and position themselves to succeed.
Article

Reducing churn in telecom through advanced analytics

– A comprehensive, analytics-driven approach to base management can help telecom companies reduce churn by as much as 15%.

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More insights

Article

Pursuing breakthroughs in cancer-drug development

– Here’s how to get the right medicines to the right patients faster.
Report

Artificial intelligence as auto companies’ new engine of value

– What opportunities does AI open up for mobility, and how can OEMs capture them in the short and long run?
Article

Artificial intelligence: The time to act is now

– Artificial intelligence will soon change how we conduct our daily lives. Are companies prepared to capture value from the... oncoming wave of innovation?
Article

How pharma can accelerate business impact from advanced analytics

– Savvy pharma companies follow these five principles to scale analytics and improve their bottom line.
Article

Turbocharging revenue growth in US treasury management

– Revenue growth in US treasury management tends to be lackluster. Enter new data sources and advanced analytics.
Issue - McKinsey Quarterly

McKinsey Quarterly 2017 Number 4: Overview and full issue

– This issue of the Quarterly, available here as a PDF download, examines AI-driven automation and how it will transform... the economy, discusses why lifelong learning should be a corporate priority, and lays out the health imperative for organizations.
Article

Digital in R&D: The $100 billion opportunity

– Digital promises to transform R&D productivity over the next decade. What will it take to realize this potential?
Article

Controlling machine-learning algorithms and their biases

– Myths aside, artificial intelligence is as prone to bias as the human kind. The good news is that the biases in algorithms can... also be diagnosed and treated.
Article

Ops 4.0: Analytics to value for a product-centered transformation

– Cutting-edge analytic tools, design thinking, customer insights, and procurement intelligence combine to free your company from... the commoditization treadmill.
Article

How advanced industrial companies should approach artificial-intelligence strategy

– Leaders need to determine what AI can do for their company by looking at potential applications and scenarios and then building... their approach around those findings.
Article

The neglected art of risk detection

– At the core of risk management is risk detection, an art that can be skillfully improved if banks and regulators accept new analytical... methods.

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