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Analytics Insights

Leadership’s role in fixing the analytics models that COVID-19 broke

September 1, 2020—COVID-19 has upended life as we knew it, and our new behaviors are wreaking similar havoc on some analytics models that rely on historical data. How can leaders enable teams to get analytics back on track?

Artificial intelligence

Collection

McKinsey on AI podcast

A miniseries featuring conversations with a wide range of artificial intelligence experts that explore how to apply the technology for the benefit of business—and society.
Article

Derisking AI by design: How to build risk management into AI development

– The compliance and reputational risks of artificial intelligence pose a challenge to traditional risk-management functions. Derisking... by design can help.
Article

How to build AI with (and for) everyone in your organization

– Becoming an AI-driven business requires contributions from your entire workforce. While the transformation takes time, several... tactics can begin democratizing AI now.
Survey

Global AI Survey: AI proves its worth, but few scale impact

– Most companies report measurable benefits from AI where it has been deployed; however, much work remains to scale impact, manage... risks, and retrain the workforce. A group of high performers shows the way.
Interactive

The executive’s AI playbook

– It’s time to break out of pilot purgatory and more effectively apply artificial intelligence and advanced analytics throughout... your organization. Our interactive playbook can help.

Data strategy

Article

Reducing data costs without jeopardizing growth

– Organizations are leaning on data insights more than ever to cope with the pandemic’s fallout. But with most companies in... resiliency mode, how can they ramp up data efforts while managing data costs?
Article

Designing data governance that delivers value

– Follow these principles to shift from a data-governance model of loosely followed guidelines to one that makes the most of digital... and analytics.
Article

How to build a data architecture to drive innovation—today and tomorrow

– Yesterday’s data architecture can’t meet today’s need for speed, flexibility, and innovation. The key to a successful... upgrade—and significant potential rewards—is agility.
Article

How chief data officers can navigate the COVID-19 response and beyond

– Chief data officers play a pivotal role in enabling data-driven decision making that will help their organizations respond to... COVID-19 and emerge from the crisis in a position of strength.

Organizing for analytics

Article

Rethinking AI talent strategy as automated machine learning comes of age

– Do companies still need to hire a large contingent of data scientists to build machine learning models or can AutoML reduce the... demand for this elusive talent?
Article

Accelerating analytics to navigate COVID-19 and the next normal

– Organizations are standing up analytics capabilities in a matter of weeks to inform business responses to COVID-19 challenges... and prepare for the future. Here’s how.
Article

The COVID-19 recovery will be digital: A plan for the first 90 days

– The rapid migration to digital technologies driven by the pandemic will continue into the recovery. Here’s how to accelerate... your organization’s digital capabilities to keep pace.
Podcast

Getting to scale with artificial intelligence

– Companies adopting AI across the organization are investing as much in people and processes as in technology.

McKinsey on AI podcasts

Podcast

Getting the feels: Should AI have empathy?

– Marketing and technology author Minter Dial explains how empathy can benefit businesses and artificial intelligence applications.
Podcast

Entering a new decade of AI: The state of play

– While organizations report measurable benefits from artificial intelligence, much work remains to scale impact, manage risks,... and retrain the workforce.
Podcast

How to make the most of AI? Open up and share data

– Open data can unlock solutions to pressing challenges, says the Open Data Institute’s Jeni Tennison. But data quality, security,... and privacy need to be ensured.

Featured publications

Collection

McKinsey Digital COVID-19 Insights

This collection of articles draws together McKinsey Digital’s thinking and expertise to help leaders navigate the COVID-19 pandemic and recovery.
Collection

Crossing the frontier: How to apply AI for impact

Cut through the noise around artificial intelligence with this collection of our latest thinking on where and how best to use AI in your organization.

Expert views

Podcast - McKinsey Global Institute

AI in healthcare: Microsoft’s Kevin Scott on how tech can treat a pandemic

– Machine learning to develop vaccines faster; wearable devices to detect illness sooner: the COVID-19 pandemic could spark significant innovations in healthcare technologies.
Interview - McKinsey Quarterly

In disruptive times, the power comes from people: An interview with Eric Schmidt

– As we enter a new golden age of technological innovation, nurturing talent will become more critical, according to the former... chairman of Alphabet.
Video

The power and potential of AI in insurance claims

– Githesh Ramamurthy, chairman and CEO of CCC Information Services, shares his views on the future of claims.
Interview

Managing data as an asset: An interview with the CEO of Informatica

– Anil Chakravarthy draws on his experience leading a data-management business to discuss new technical and organizational approaches... that help companies create value with data.
Video

How China’s fintechs serve the underserved: An interview with CreditEase CEO Ning Tang

– Fintechs that succeed in the Chinese market know how to use technology to adapt to local conditions, improve efficiency, and service... small businesses. Here’s how it’s done.

INDUSTRY PERSPECTIVES

Article

Precision fisheries: Navigating a sea of troubles with advanced analytics

– Advanced analytics may help struggling fisheries thrive while simultaneously protecting endangered ocean resources.
Article

Solving the digital and analytics scale-up challenge in consumer goods

– Many consumer-goods companies have entered the digital and analytics race, but very few are scaling impact. Here’s what... leaders are doing right.
Article

The five lessons B2B sales leaders should learn to make analytics work

– Data-driven growth comes from much more than just being good at data.
Article

M&A success, powered by advanced analytics

– As M&A activity and acquisition premiums hit historic highs, companies can use advanced analytics to increase value and accelerate... impact during integration.
Article

Automation in retail: An executive overview for getting ready

– Automation will reshape retail business models and the broader value chain, creating organizations with fewer layers and a better... trained and trusted workforce empowered by real-time data and analytics. The winners in the sector will be those who understand these implications and act quickly to address them.

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More insights

Article

Engaging employees to use analytics: How mining companies solve the adoption challenge

– Advanced analytics can drive value only if employees use them to make decisions. But adoption is often the biggest stumbling block... in analytics initiatives. Here’s how to get it right.
Video

How six companies are using technology and data to transform themselves

– In the first of a five-part multimedia series airing on CNBC, we look at how the acceleration of digital during the COVID-19 pandemic... is shaping the next normal.
Article

Predictive sales forecasting: Is your finance function up to code?

– Some companies are using automation, machine learning, and advanced analytics to make the crystal ball clearer. Here’s how... your company can do the same.
Article

What consumer-goods sales leaders must do to emerge stronger from the pandemic

– The COVID-19 crisis has transformed how people shop and how retailers sell. In response, consumer-goods manufacturers and retailers... must build new capabilities and change how they operate.
Article

To lead in the postcrisis tomorrow, put leadership and capabilities in place today

– Amid the crisis, companies have learned to work faster and manage better. Strategies that continually refresh those lessons through... people will define winners in the post-COVID-19 era.
Podcast

Growing an incumbent by building a new business: A conversation with True Digital’s Bernd Vindevogel

– Building and scaling a corporate spin-off requires striking a critical balance between growing as an independent entity while... serving the needs of the parent organization, according to the chief analytics officer at True Digital Group.
Article - McKinsey Quarterly

The telltale signs of successful digital deals

– Digital M&A is challenging—and often a necessity for digital transformation. Sophisticated acquirers boost their odds... by addressing the pain points that undermine outperformance.
Podcast

Why governments need an AI strategy: A conversation with the WEF’s head of AI

– The strengths and weaknesses of individual economies vary. But if artificial intelligence is to fulfill its promise, every country... needs a plan for how best to use it.
Interview

Modernizing technology in the service of the customer

– At McDonald’s, the building blocks in a modern technology platform are personalization, strategic acquisitions, and agile... operations.
Article

How technology is safeguarding health and livelihoods in Asia

– Six technology-enabled interventions by Asian governments and businesses shaped the region’s early response to COVID-19.
Podcast

Why we need to rethink the purpose of AI: A conversation with Stuart Russell

– Stuart Russell, one of the pioneering thinkers in the field of artificial intelligence, explains how to ensure that the technology... benefits humanity.
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