Skip to main content

Latest insights

Article

Downstream oil and gas amid COVID-19: Succeeding in a changed market

– North American industry shapers will quickly develop strong market perspectives, adopt flexible staffing models, and deploy streamlined labor pools aligned with decisive strategic and operational choices.
Article

Reimagining emerging ASEAN in the wake of COVID-19

– A focus on five key levers could both accelerate the region’s recovery and make the gains more enduring.
Article

Adapting tax collection for uncertain times

– In response to the economic uncertainty caused by the pandemic, many tax authorities are considering new approaches to tax management,... adjusting their collections strategies to reflect the new reality.
Report

US Hispanic and Latino lives and livelihoods in the recovery from COVID-19

– Hispanics and Latinos are key to the US recovery but have been damaged disproportionately by the pandemic. Targeted interventions... are required to improve their health and economic outcomes.
Interview

GSK’s Brian McNamara on the business impact of COVID-19

– The CEO of GlaxoSmithKline Consumer Healthcare discusses the global challenges and possibilities of the next normal and the shifts... now underway in consumer behavior.
Article

Medtech’s call to action: Meeting the demand surge caused by COVID-19

– Five interventions have helped manufacturers ease supply constraints for medtech products during the pandemic. Important lessons... have been learned along the way.
Executive Briefing

Preventing future waves of COVID-19

– After seven months of responding to the pandemic, we have learned some things. Here are some of the key lessons and how to apply... them.
Article

COVID-19: Saving thousands of lives and trillions in livelihoods

– Ending lockdowns alone won’t restore confidence or growth. Only when the novel coronavirus is under control will economic... growth resume.
Article

Meet the next-normal consumer

– Consumer behavior has changed radically in response to the COVID-19 lockdown. Understanding which changes are likely to stick... will help companies plan for the recovery.
Video

How six companies are using technology and data to transform themselves

– In the first of a five-part multimedia series airing on CNBC, we look at how the acceleration of digital during the COVID-19 pandemic... is shaping the next normal.

The Next Normal

A multimedia deep-dive series where McKinsey and other experts will envision the post-pandemic reset, one industry at a time.

The future of the high-rise: Creating people-centric spaces

– As the world becomes more urban, more people will live and work in high-rises. What will that mean for builders, real-estate companies, and tenants? In this edition, The Next Normal explores the high-rise of 2030.

The future of business: Reimagining 2020 and beyond

– In this special edition of The Next Normal, McKinsey senior partners envision how the COVID-19 crisis will transform entire industries in the coming 12 to 18 months.

The future of hospital care: A better patient experience

– In this edition, we explore how hospitals will innovate in the coming decade—and what it will mean for both patients and healthcare professionals. (From our archives)

Special Features

The recovery will be digital

Download a collection of our best insights on the vital role of digital in today’s businesses—produced to accompany “Our New Future,” a multimedia series we created with CNBC.

We know what you’re reading this summer

McKinsey’s annual reading list is back—reimagined for this pandemic year.

We Are McKinsey

During the widespread COVID-19 global lockdowns—and the work-from-home days that turned into weeks and then months—a regular destination for McKinsey’s colleagues throughout the world has been Managing Partner Kevin Sneader’s weekly, virtual “fireside” chat.

CEO Moment from McKinsey Quarterly

Article - McKinsey Quarterly

The CEO moment: Leadership for a new era

– Challenged by the global pandemic, CEOs have made four shifts in the way they lead that hold great promise for both companies and society. Will they build on this unique moment, or return to the ways of the past?
Interview - McKinsey Quarterly

Stay visible—but don’t be needed: How Alain Bejjani is leading through the unexpected

– A five-year, purpose-driven digital transformation has helped the CEO of Majid Al Futtaim, and his organization, to cope with the coronavirus pandemic.
Interview - McKinsey Quarterly

Rewriting the playbook: How Union Pacific is conducting business during the pandemic

– The chairman and CEO of a railroad heavyweight reflects on what keeps him going, how past challenges have prepared him for today’s, and how his leadership approach has changed during the pandemic.
Interview - McKinsey Quarterly

How the State Bank of India is learning from crisis

– Rajnish Kumar, chairman of India’s largest bank, discusses COVID-19, digital transformation, and the future of work in financial services.
Interview

Adapting healthcare to COVID-19: An interview with the CEO of Boston Medical Center

– Kate Walsh shares how Boston Medical Center, New England’s largest safety-net hospital, has had to adapt to the pandemic—and why there’s no going back.

Collection

McKinsey on Risk: Special issue on the COVID-19 crisis

– A special issue of McKinsey on Risk offering our global perspective on the COVID-19 crisis, including understanding the... crisis, resiliency through crisis, industry perspectives and social and environmental leadership in the next normal.
Article

Back to school: A framework for remote and hybrid learning amid COVID-19

– As school systems prepare to reopen, here’s how to create a safe and effective learning environment for everyone.
Article

Eating out(side): Restaurant dining in the next normal

– Our survey of US consumers suggests that indoor dining in restaurants may not return to precrisis levels for months—or possibly... even years. That means full-service restaurant operators need a new economic model.
Article

From defense to offense: Digital B2B services in the next normal

– After playing a crucial role in adapting service operations to COVID-19 disruptions, digital and analytics can help B2B service... companies emerge stronger in the post-pandemic reset.
Article

Shifting focus to a comprehensive COVID-19-monitoring infrastructure

– The United States can explore several approaches beyond polymerase-chain-reaction testing when considering a complete COVID-19-monitoring... system.
Article

Thriving in Latin America’s next normal: Commercial excellence in CPG

– Our latest survey shows that the region’s leading consumer-packaged-goods companies are agile, collaborative, data driven,... and digital in their commercial approach.
Interview

Reimagining actuaries: A Q&A with Society of Actuaries’ Greg Heidrich

– The executive director of the Society of Actuaries discusses the changing role of the actuary in a world of quickly evolving data,... analytics, digital work, and the COVID-19 pandemic.
Article

Lessons for US governors and mayors planning a second term

– Governors and mayors can set the stage for a productive second term by devoting time well before the election to planning.
Article

Organizing for speed in advanced industries

– Faced with the COVID-19 crisis, companies in advanced industries have become more nimble and accelerated decision making. How... can they retain this speed once the pandemic abates?
Article

Reinventing upstream oil and gas operations after the COVID-19 crisis

– To come out of the crisis, the sector needs to change how it works.
Article

Seeing the savings: Toward transparent management of portfolio companies

– Early in the COVID-19 crisis, sponsors and portfolio companies collaborated to find ways to conserve cash. The next step, delivering... the savings, requires heightened diligence and discipline.
Sorry, we couldn't find any results. Try removing some filters.

Survey collections

Collection

An early view of post-COVID-19 discretionary spending in Asia

– A survey of consumers in China, India, and Indonesia shows how the COVID-19 outbreak has affected their plans for discretionary... spending—and which shifts could be part of the next normal.
Collection

Financial decision-maker sentiment during the COVID-19 pandemic: A global perspective

– We are tracking financial decision-maker sentiment and behavior across multiple countries to provide facts and insights that will... help finance and business leaders navigate throughout the crisis.

How B2B decision makers are responding to the coronavirus crisis

– With governments and organizations still working to contain COVID-19 and stem the growing humanitarian toll that it is exacting,... the effects on customer behaviors are rippling across the B2B landscape.

Reimagining food retail in Asia after the COVID-19 pandemic

– New survey results suggest where, and how, food retailers in Asia might rethink their businesses in the wake of COVID-19.

Global surveys of consumer sentiment during the coronavirus crisis

– Consumer optimism varies by country depending on what stage each country is in the coronavirus contagion cycle.

Contact McKinsey about coronavirus response