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Insights on Financial Services


Women as the next wave of growth in US wealth management

– An unprecedented amount of assets will shift into the hands of US women over the next three to five years, representing a $30 trillion opportunity by the end of the decade.

How insurers can improve combined ratios by five percentage points

– Midsize North American property-and-casualty insurers have been slow to make improvements to their cost structures and operating models. Eight building blocks can help them make significant progress.

How Allianz Turkey created an agile organization

– In this interview, Tolga Gürkan and Aylin Somersan Coqui explain how the organization pursued a multiyear agile transformation and is now reaping its benefits.

Breaking away from the pack in the next normal of retail banking distribution

– Lessons from pre-COVID-19 crisis leaders.

How COVID-19 has impacted Black-white financial inequality

– COVID-19 has disrupted everything from economic markets to personal finances, but not everyone feels its effects equally.

How financial institutions can help fill European retirement needs

– Western Europe’s nonpublic retirement market is growing rapidly. To capture the business opportunity, insurers and asset managers should take on three approaches.

Banking system resilience in the time of COVID-19

– Capital cushions at European, UK, and US banks look adequate in most scenarios—and challenged in others. In either case, they must be rebuilt, and that will require some difficult decisions.

Financial life during the COVID-19 pandemic—an update

– The COVID-19 pandemic is contracting in some countries while expanding in others, shaping the attitudes and behaviors of financial decision makers.

European bancassurance: Impact of COVID-19 and the next normal

– As customers and banks accelerate their digital transformation, bancassurers need to move digital to the core.

Explore all of McKinsey’s perspectives on COVID-19 for Banking and Securities

Banking & Securities matters

Short takes on critical topics for leaders in banking, securities and beyond.

Insurance insights that matter

Short insights on topics that matter to leaders in the global insurance industry.

Featured publications


Next-gen technology transformation in financial services

– A road map for technology innovation, tech productivity, and platform modernization.

Digital disruption in insurance: Cutting through the noise

Digital insurance in 2018: Driving real impact with digital and analytics. Highlights from articles this year show the progress... that has been made in reinventing the insurance landscape—and suggest more disruption to come.

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Financial decision-maker sentiment: Romania

– An ongoing look at how the attitudes of financial decision makers in Romania are evolving during the COVID-19 pandemic.

Reimagining actuaries: A Q&A with Society of Actuaries’ Greg Heidrich

– The executive director of the Society of Actuaries discusses the changing role of the actuary in a world of quickly evolving data,... analytics, digital work, and the COVID-19 pandemic.

Rewriting the rules: Digital and AI-powered underwriting in life insurance

– COVID-19 reinforces the urgency to make life insurance purchasing simpler and more digitally enabled.
Interview - McKinsey Quarterly

How the State Bank of India is learning from crisis

– Rajnish Kumar, chairman of India’s largest bank, discusses COVID-19, digital transformation, and the future of work in financial... services.

The future of private banking in Europe: Preparing for accelerated change

– European private banks were already feeling pressure to revitalize. Now that the pandemic has accelerated changes in the expectations... of clients and employees, the industry will need to accelerate its transformation.

Financial decision-maker sentiment: Canada

– An ongoing look at how the attitudes of financial decision makers in Canada are evolving during the COVID-19 pandemic.

The post-COVID-19 pricing imperative for P&C insurers

– Pricing excellence has always been a prerequisite for value generation, but it will be even more critical as insurers recover... from the crisis.

Improving productivity in a disrupted landscape: How to transform Latin American banking

– Latin American banks have long sought productivity breakthroughs to meet rising customer expectations and the challenge from new,... digital players. COVID-19 is making transformation even more urgent.

Financial decision-maker sentiment: Greece

– An ongoing look at how the attitudes of financial decision makers in Greece are evolving during the COVID-19 pandemic.

Financial decision-maker sentiment: Mexico

– An ongoing look at how the attitudes of financial decision makers in Mexico are evolving during the COVID-19 pandemic.

The next frontier for sustainable growth: Capturing the cost advantage of direct insurance

– Direct insurers in Western Europe are leaner, simpler, and faster than traditional multichannel insurers. Still, they must take... action to fulfill their potential.
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