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Insights on Financial Services

Report

Global banking annual review 2019: The last pit stop? Time for bold late-cycle moves

– As growth slows, banks across the globe need to urgently consider a suite of radical organic or inorganic moves before we hit a downturn.

Banking & Securities matters

Short takes on critical topics for leaders in banking, securities and beyond.

Insurance blog

Short insights on topics of interest to leaders in the global insurance industry.

Featured publications

Issue

McKinsey on Payments: Special edition on advanced analytics in banking

– This issue of our long-running journal focuses on the crucial role of analytics in banking and payments.
Collection

Digital disruption in insurance: Cutting through the noise

Digital insurance in 2018: Driving real impact with digital and analytics. Highlights from articles this year show the progress... that has been made in reinventing the insurance landscape—and suggest more disruption to come.

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MORE INSIGHTS

Article

On the cusp of change: North American wealth management in 2030

– The North American wealth-management industry will undergo meaningful changes in the next ten years, influenced by evolving customer... segments and rules of engagement, rapid technological advances, and shifting competitive dynamics.
Article

China insurance: How insurers can improve customer experience where it matters

– Insurers in China are not adapting as quickly as other industries to the changing world of customer experience. But they have... a chance to spur growth and increase customer retention if they get it right.
Interview

Effective insurance leadership: Bring values and emotions into the workplace

– Kai Grünewald, a founding partner at McKinsey subsidiary Aberkyn, discusses bringing more humanity to the insurance workplace,... the role of emotions in resilience, and stories as tools.
Article

The insurance switch: Technology will reshape operations

– As insurance companies allocate more resources to technology functions, operations will need to reshape to make the most of their... new tools.
Article

The value for insurers in better management of nonfinancial risk

– Is 6 percent or more of your net income flying out the window?
Podcast - McKinsey Global Institute

Central-banking accountability: A conversation with Sir Paul Tucker

– The former deputy governor of the Bank of England discusses deciphering the Alice in Wonderland world of negative interest... rates and central-bank accountability with senior partner Eckart Windhagen.
Article

IT modernization in insurance: Three paths to transformation

– Insurance companies can reap significant benefits from overhauling their core IT systems. Deciding which approach to choose depends... on a range of considerations.
Collection

The Next Normal – The future of insurance: Faster, easier claims

– In the next decade, telematics and artificial intelligence will enable faster, easier claims.
Article

How digital and advanced analytics can boost growth in Asian insurance

– Asian insurers have achieved remarkable growth in recent years, but disruptors are looming. To maintain their momentum, these... insurers must ramp up their digital and advanced analytics capabilities.
Video

The future of insurance claims

– Four McKinsey partners describe their Claims 2030 vision.
Video

The power and potential of AI in insurance claims

– Githesh Ramamurthy, chairman and CEO of CCC Information Services, shares his views on the future of claims.
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