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Healthcare Systems & Services

Improving healthcare

Center for Societal Benefit through Healthcare

Improving healthcare has been a central part of our mission. We have established this Center to drive positive innovation in areas that have been historically under invested in but are critical for the benefit of society.

McKinsey on Healthcare

Our latest insights into the world's largest industry.
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Center for US Health System Reform

Our in-house source on health policies, the Center undertakes original research and develops tools to help navigate an ever-changing policy and healthcare landscape.
 

Opioids Insights

Providing insights, expertise, analytics and technology to help our clients and society combat the opioid crisis

OUR PEOPLE

Shubham Singhal

Senior Partner, Detroit
As leader of McKinsey’s global Healthcare Systems & Services Practice, counsels payors and other healthcare organizations on corporate strategy,...

Penny Dash

Senior Partner, London
Works with senior management, chief executives, and leading clinicians to help redesign healthcare systems for improved clinical outcomes, efficiency,...

Axel Baur

Senior Partner, Hong Kong
Supports healthcare companies to develop global strategies and operating models

Viktor Hediger

Senior Partner, Dubai
Serves a variety of healthcare clients, including public and private payors, with a focus on establishing healthcare payors and healthy systems...

FEATURED CAPABILITY

McKinsey’s Health Systems and Services Practice has developed a number of specialized capabilities to help clients face the challenges of today. These capabilities include:

Healthcare Actuarial

Our Healthcare Actuarial experts build and implement actuarial models to help you optimize the growth and profitability of their risk-based healthcare businesses.

IMPACT STORIES

Strengthening primary care improves outcomes, lowers costs

By helping primary care practices take on a larger role in care coordination, a regional health insurer is improving patients'... health while controlling costs.

Integrating services helps lower length of hospital stay

By making hospital discharges more efficient, integrated care shortens length of stay and reduces costs while improving care.

Nursing excellence program improves staff retention and quality, and reduces costs

By improving nursing staff satisfaction and quality of care, global health system reduces attrition and costs.

Building capabilities for sustainable operational improvements

When an organization’s staff suffers from change fatigue, an emphasis on capability building can produce strong, sustainable results.

FEATURED INSIGHT

Executive Briefing

The productivity imperative for healthcare delivery in the United States

– Healthcare is a key component of the US economy, but healthcare spending increases consistently outstrip GDP growth. Improving productivity in healthcare delivery could change this dynamic without harming patient care.

Connect with our Healthcare Systems & Services Practice