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We focus on improving the efficiency of government institutions and aligning system incentives to prioritize the delivery of high-quality, high-value healthcare.

As the world population grows and ages, governments are under increasing pressure to ensure that citizens have access to high-quality healthcare at a reasonable cost. We have helped numerous public-sector healthcare organizations meet the challenges of an increasingly complex and fiscally constrained healthcare landscape.

What we do

Since 2007, we have served public-sector clients in 38 countries on more than 1,000 projects related to health systems, departments, and agencies at the national, regional, state, and local levels. Recent examples of our work include the following:

  • working with a developing nation to design a national health system
  • helping a G-8 country design and implement large-scale innovative value-based payment models
  • developing a 5-year department transformation strategy for a health-focused government department in a G-8 nation
  • improving the operational effectiveness of government-owned healthcare providers, payors, and regulators in several countries
  • helping a number of countries develop strategies for global and national health issues, such as combating epidemics
  • supporting a government's efforts to explore the implications of national healthcare reform on private insurers and providers

Our expertise

In our public-sector healthcare work, we bring together the best minds in medicine, business, and economics to solve some of healthcare's most pressing problems. We have access to over 1,600 healthcare-focused consultants worldwide, including:

  • 160+ MDs with patient-care or research experience (often both) representing most major medical specialties
  • 240+ consultants with advanced degrees in the life sciences, including genetics, immunology, biomedical engineering, neurobiology, and pharmacology
  • 80+ consultants with other healthcare-related degrees, including public health and healthcare management
  • experts in a variety of other allied areas, with over 1,000 consultants with PhDs on topics ranging from healthcare finance and marketing to actuarial sciences and psychology

Featured capabilities

We have unparalleled access to proprietary tools and external networks that allows us to produce distinctive insights, including some notable examples:

  • Leading Systems Network, which connects an exclusive network of leaders from 35 regional health systems around the world to share best practices and compare healthcare delivery strategies across geographies using similar metrics
  • Objective Health, a specialized group within McKinsey that uses proprietary healthcare analytics, detailed benchmarks, and extensive hospital expertise to identify and seize opportunities for healthcare providers, including public systems and hospitals
  • Healthcare Analytics, a team of experts on healthcare analytics, economics, and reform who collectively provide advanced analytic insight and "big data" capabilities to healthcare payors and insurers
  • Standing Therapeutic Area Teams (STATs), a dedicated global network of external experts with deep insights in a range of clinical service lines, including diabetes, oncology, and other major disease areas

Featured experts

Viktor Hediger

Senior Partner, Dubai

Tom Latkovic

Senior Partner, Cleveland

Vivian Riefberg

Senior Partner, Washington DC

Navjot Singh

Senior Partner, Boston

Impact story

A hospital system improves both patient care and employee satisfaction

New quality and efficiency standards made measurable differences in patient outcomes and nursing-staff morale across a national military hospital network.

Related insights


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