Retail Insights


The ever-changing store: Taking an agile, customer-centric approach to format redesign

– Many retailers believe—rightly—that format redesign is often too risky, takes too long, and costs too much. There’s a better way.

What Chinese consumers want from fresh-food retailers

– We surveyed nearly 5,000 consumers in China to discover how they buy fresh fruits, vegetables, and meats. Here’s what we... learned.

Supercharging retail sales through geospatial analytics

– A retailer can now use geospatial analytics to understand the interactions between its online and offline channels. With these... insights, it can create a higher-performing retail network.

Ten trends for the fashion industry to watch in 2019

– What issues matter for brands and retailers most in the coming months?

How to modernize an established brand to drive growth

– The key to Wendy’s successful transformation? Staying true to the brand while using data to better serve customers.

Featured insights


Perspectives on retail and consumer goods, Number 7

– The seventh edition offers some of our latest thinking on the trends and disruptions reshaping the consumer sector.

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Automation and the talent challenge in US consumer packaged goods

– US consumer products companies are facing a manufacturing-labor crisis. It’s time they took a fresh look at their automation... options.

Agile in the consumer-goods industry: The transformation of the brand manager

– In the consumer-goods sector, agile ways of working aren’t an all-or-nothing proposition. Success depends on knowing where... and how to deploy them.

A winning growth formula for dairy

– Modest growth forecasts, shifting consumer tastes, and increased competition will force executives to seek new opportunities.

The ‘digital land grab’ in fashion

– As e-commerce and platforms evolve, fashion companies could use them to realize higher margins and build scale.

Fashion on demand

– Technology and shifting consumer needs have made just-in-time production a trend to watch.

Self-disruption in the fashion industry

– To keep up with digital advancements and with consumers’ preference for novelty, brands must be willing to adapt.

What radical transparency could mean for the fashion industry

– Consumers’ trust in brands has been eroding. This has implications across the value chain.

Now or never: Immediacy and customer experience in fashion retail

– To serve and inspire shoppers, retailers and brands need to think through how new technology has changed the customer decision... journey.

The influence of ‘woke’ consumers on fashion

– Shoppers, particularly younger ones, have social and environmental issues on their minds. Here’s what the fashion industry... should know about the trend.

The end of ownership for fashion products?

– Business models capitalizing on preowned, refurbished, or rented products have hit the fashion market. The industry needs to pay... attention as these models continue to evolve.

The fashion market and ‘Trade 2.0’

– Companies should make contingency plans for a potential shake-up of global value chains. Here’s how the apparel trade could... be reshaped by new barriers, trade tensions, and uncertainty.
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