Insights on Travel, Transport & Logistics

Article

Miles ahead: How to improve airline customer-loyalty programs

– Without a new approach, airline loyalty programs risk alienating many customers.
Report

How OEMs can succeed in digitized rail infrastructure

– Our research offers a comprehensive picture of the rail-infrastructure-technology industry—and a road map for rolling stock... and rail infrastructure OEMs looking to craft a strategic response to the current megatrends digitization, connectivity, and autonomous-operation technology.
Report

Technology delivered: Implications for cost, customers, and competition in the last-mile ecosystem

– What’s the outlook for the last-mile delivery ecosystem, given rapid development in technology? How will technological advances... affect unit economics, customers, and competitive dynamics?
Article

Does your airline still cross seat belts? A ten-point lean checklist for leaders

– Wasteful processes abound at many supposedly lean airlines. How does yours measure up?
Article

Refining the flight path: Seven priorities for commercial aerospace leaders through 2020

– Commercial aerospace companies need to focus on several areas, from the evolving industry structure to the development cost curve,... to stay competitive.

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MORE INSIGHTS

Report

Four futures for the container transport industry

– Does disruption loom for the industry that underpins global trade? McKinsey and TT Club imagine four possible futures for container... transport.
Report

Travel and logistics: Data drives the race for customers

– We analyzed data from 15 European countries to better understand emerging travel industry technology and customer needs in the... travel and logistics sectors. What can companies in this space do to respond to shifts and sharpen their digitization strategies?
Article

Walk before you fly—capturing the digital opportunity in airlines

– A focused approach to digitization can help airlines create value faster than overambitious transformations do.
Report

Elements of success: Urban transportation systems of 24 global cities

– Defining the aspects of mobility that function well or need improvement is a critical part of decision making for large cities.
Article

Air-freight forwarders move forward into a digital future

– Digital challengers can’t replace every step in the value chain, at least for now. But they will nonetheless transform it... over time.
Report

The rail sector’s changing maintenance game

– How can rail operators and OEMs benefit from the disruption brought on by digitization?
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Coping with success: Managing overcrowding in tourism destinations

– McKinsey and the World Travel & Tourism Council examine how destinations can reap the benefits of tourism while preserving... their unique qualities.
Article

How airlines can gain a competitive edge through pricing

– Most airlines have optimized their core ticket costs. But as ancillary purchases represent an increasing percentage of customer... spending airlines must rethink their revenue-management practices.
Article

Powered by data, driven by people: The travel sector’s future

– Without human beings to develop and apply new technology, to direct the analytics, and to implement the findings, nothing ever... happens.
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Public–private collaborations for transforming urban mobility

– Partnerships that let cities take advantage of new mobility services should make urban transportation more accessible, affordable,... and efficient.
Article

What US consumers think of shared mobility

– As ride hailing and ride sharing grow more common, a new survey offers insights into shifting attitudes and behavior.
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