Vik draws on his deep experience in the financial-services industry across strategy and technology, as well as his digital expertise, to help clients across sectors confront the challenges posed by the fourth industrial revolution. For example, he sets up digital factories and installs new management systems—mission-based models of management—to equip clients with a new operating model fit for purpose for the new digital era.
Examples of his recent client work include the following:
- helping a large bank rethink its data strategy
- developing a technology modernization blueprint to help a top food distributor migrate to the cloud
- creating a digital and artificial-intelligence-enabled architecture for an industrial distributor
- conceiving a digital proposition in the mortgage industry
- setting up digital factories supported by mission-based management systems for several banks in North and Latin America to power the business with technology in an agile manner that also takes into consideration the regulatory, organizational, and competitive practicalities of large firms
- conducting a geospatial analysis to optimize the distribution network for a large financial institution
In addition to his client work, Vik publishes often; is a frequent speaker at industry events; and convenes several CIO, chief digital officer, and operations roundtables in New York and Chicago.
Outside of his work with McKinsey, Vik is actively involved in the community in Chicago, supporting economic-development efforts with several business leaders and organizations.
Video
McKinsey minute: Three stages of digital organization, McKinsey on Marketing and Sales, October 2015
PegaWORLD 2014: Becoming a digital enterprise, YouTube, June 2014
Published work
“The seven make-or-break API challenges CIOs need to address,” McKinsey & Company, December 2018
“How ‘digital’ will change commercial banking,” McKinsey & Company, June 2018
“The effect of short-termism on digital aspirations,” McKinsey & Company, January 2018
“Burned by the bots: Why robotic automation is stumbling,” McKinsey & Company, May 2017
“Digital marketing really matters for US banks even as branches show significant staying power,” McKinsey & Company, December 2016
“How wealth managers can transform for the digital age,” McKinsey & Company, August 2016
“Using rapid process digitization to transform the customer experience,” McKinsey & Company, March 2016
“Two strategies to better appeal to customers and grow revenues in digital banking,” McKinsey & Company, November 23, 2016
“Six digital trends that are changing banking,” McKinsey & Company, November 2016
“How wealth managers can transform for the digital age,” McKinsey & Company, October 2016
“‘Transformer in chief’: The new chief digital officer,” McKinsey & Company, November 2015
Education
Wharton School, University of Pennsylvania
MBA, finance