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How to double the odds that your change program will succeed

Large-scale organizational change is more likely to stick if executives apply equal discipline and rigor to the hard and soft elements that matter.

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About the author(s)

Scott Keller is a senior partner in McKinsey’s Southern California office, and Bill Schaninger is a senior partner in the Philadelphia office. Simon London, a member of McKinsey Publishing, is based in the Silicon Valley office.

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